Contact Us
We would love to hear from you. We’re here to answer your questions and listen to your suggestions.

Hours
Mon – Fri
9:00 am — 5:00 pm
Sat
9:00 am — 2:00 pm
Sun
Closed
Contact
Email
[email protected]
Phone
(365) 356-2273
FREQUENTLY ASKED QUESTIONS
Have questions? We have answers.
Where would I obtain a police report form?
Criminal Record Forms can be found at hamiltonpolice.on.ca/how-to/get-background-check. Please ensure you are getting a VULNERABLE SECTOR CHECK. No other criminal check will be accepted.
What are your operating hours?
We are open from 9 AM to 5 PM, Monday to Saturday. We’re closed on Sunday. Holiday hours may vary, so please call or check our website for specific information on those dates.
How long is the police report valid for?
Your vulnerable sector screening is valid for two years from the date of issue by the Police Department.
Where can I obtain a Crisis Prevention Intervention (CPI) certificate? Safe Management certificate?
At Carelink Health Care Inc., we provide Crisis Prevention Intervention (CPI) and Safe Management training on a monthly basis. Please see Training at the top for future classes.
I have a nursing certificate from another country. Can I use it to register with Carelink?
To use your foreign nursing certificate in Canada, it must
be assessed by the National Nursing Assessment Service (NNAS). The application
is online at www.nnas.ca. Once
the application process has been completed, the NNAS will inform you of the
Ontario equivalent for the nursing degree you hold. That assessment can be used
to register.
What is a CPR/First Aid Level C?
The Standard First Aid and CPR Level C is a 16 hour training. Here you will learn how to deal with common medical emergencies that can occur in the workplace or at home. The Toronto Paramedic Services First Aid/CPR program is recognized by the WSIB as EMS First Aid.
Topics Include:
- Emergency Scene Management, Shock, Levels of Consciousness
- Heart attack, Stroke and Sudden Cardiac Arrest
- Adult CPR and Choking Sequences
- Public Access Defibrillation,
- Wounds, Bleeding and Burns
- Diabetes, Allergic Reactions, Asthma
- Infant and Child CPR and Choking Sequences
- Bone and Joint Injury
- Heat and Cold Emergencies
How can I become a Personal Support Worker (PSW)?
You would have to enroll in a one year Personal Support Worker (PSW) program at an accredited college in Ontario. We have validated Mohawk College. Please visit their site at: https://www.mohawkcollege.ca to find out more about their personal support worker program.